§1 General Provisions

The online store is operated by Farmmesh, a sole proprietorship run by Stanisław Bagrowski, headquartered at ul. Krapkowicka 4c, 47-341 Żużela, Poland, Tax ID (NIP): 7491023800, email: m.bagrowski@farmmesh.pl (hereinafter referred to as the “Seller”).
These Terms and Conditions define the rules for placing orders, order fulfillment, payments, returns, and complaints in the Farmmesh online store.

§2 Store Offer

The store offers:

  • Wire mesh rolls made of galvanized wire,
  • “Z” profile galvanized steel posts,
  • Galvanized binding wire,
  • Accessories for fence installation.

All product prices are listed in Polish zloty (PLN) and include VAT.

§3 Placing Orders

  • Orders can be placed by both registered users and guests, provided that they provide the necessary data for order fulfillment.
  • Placing an order constitutes acceptance of these Terms and Conditions.

§4 Order Fulfillment Time and Delivery

  • Orders for products available in stock are processed within up to 3 business days from the moment payment is received. If a product is out of stock, the fulfillment time is determined individually.
  • Delivery is carried out via:
    • Personal pickup,
    • Pallet shipping via JAS JBG,
    • Courier shipping (for accessory orders only, such as wire or connectors).

§5 Payments

The accepted payment method is instant payments via the Przelewy24 system.

§6 Returns and Complaints

  • Consumers have the right to return goods in accordance with Polish law, but returns are accepted only for unopened and originally packed items on a pallet.
  • Partial returns and returns of unpacked or used wire mesh and posts are not accepted.
  • Complaints must be reported within 24 hours of receiving the goods via email, including the order number, a description of the issue, and photos documenting damages or defects.
  • The cost of returning goods is borne by the Buyer.

§7 Seller’s Liability

The Seller is liable for manufacturing defects of the products in accordance with applicable laws.

§8 Personal Data Protection

Customer personal data is processed in accordance with the GDPR regulations and the privacy policy available on the store’s website.

§9 Right of Withdrawal

Customers have the right to withdraw from the contract in compliance with Polish consumer protection law.

§10 Contact and Customer Service

Preferred contact methods:

§11 Governing Law

Matters not regulated by these Terms and Conditions are subject to Polish law.

§12 International Sales

For international orders, customers are requested to contact the store directly via email or phone. International customer service is provided through distributors.